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Not sinking with iphone 6S after charging

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‎08-01-2017 03:00

‎08-01-2017 03:00

My Blaze was nor sinking after charging please suggest what could be the reason. The batter was completely drained out 

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3 REPLIES 3

‎08-01-2017 07:05

‎08-01-2017 07:05

Hey there @MK-BLAZE. Great to see you in the Community! 🙂

 

I'm sorry to hear that your Blaze is not syncing after charging it 😕 Have you tried by any chance to restart it? You can easily do this by pressing the left and lower right buttons for 10-12 seconds. This will make your tracker to reboot.

 

After that, you can try to set it up as a new device. For this, go to the Account section at the top right corner on the Fitbit app and select the option that says "Set up a new device". Follow the on-screen instructions and once you're done, your tracker should be syncing without a problem.

 

Hope this helps. Let me know how it goes!

Ferdin | Community Moderator, Fitbit

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‎08-01-2017 08:00

In response to FerdinandFitbit

‎08-01-2017 08:00

Still not working did the same
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‎08-01-2017 08:38

In response to MK-BLAZE

‎08-01-2017 08:38

Check you Bluetooth to make sure it is connected.

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