Not syncing

[Tolino]

My app is showing more progress than my actual Fitbit... Why??? I've tried shutting down and restarting my Fitbit blaze. Didn't work. What's going on here? 

[SunsetRunner]

Mine is doing the same but the other way round, showing correct amount on blaze but not on phone. I have shut down on both items several times but without any luck.

[Tolino]

My app is showing more progress than my actual Fitbit... Why??? I've tried shutting down and restarting my Fitbit blaze. Didn't work. What's going on here? 

[Arbana]

I have the same problem, I hope somebody help you 

[Tucmoney]

I have the same problem. Steps on phone don’t align with steps on Fitbit. Also not holding a charge. 

[Tucmoney]

I have the same problem. Steps on phone don’t align with steps on Fitbit. Also not holding a charge. 

[Arbana]

Omg this what exactly happens to mine, what should we do about it?

[SunsetRunner]

I have no idea what we can do about it, I have been trying to sync yet again all afternoon, but no success.

I can't get through to anyone from fitbit either. 

[Tucmoney]

Today my Fitbit updated (for about 2 mins) saying "we're cleaning up some issues." Steps on watch now correlate to steps on app and the time is correct. I don't know if the battery issue was addressed, too.

[SunsetRunner]

Thank you very much but I doubt anyone will help. 😟