Not tracking sleep

[eleitch]

Is anyone else experiencing this? My blaze hasn't tracked my sleep in days, it makes me nervous it's not tracking properly. This is so frustrating since my sleep is so messed up but so important.

[SD_fitness]

Hasnt tracked mine either. I use two phones. A galaxy S7 edge and an iphone. It doesnt work on my iphone but it DOES work on my galaxy. This needs to be fixed ASAP.

I tried logging out, deleting the app, all kinda stuff. Now the app doesnt even let me log in.

[SunsetRunner]

I am having the same problem with my Blaze and I have an IPhone 6.

[Rich_Laue]

Doing a search I find the only solved answer is where the sleep tracking was set for sensitive, not the normal, which for 99% of people would wanr. 

[eleitch]

Hello, I turned it into sensitive last night and it did work! I have an iPhone so I was afraid it was that. Thank you for your response! I didn't even know there was options!

Get Outlook for iOS

[SD_fitness]

What do you mean you turned it into senaitive ? Thanks.

Sent from my iPhone

[Rich_Laue]

The sleep setting is in you. Device settings. 

It is all explained in the Sleep FAQ found in the help arra.. Link to help found below, or under help in the app. 

[hightechbill]

I've got the same problem. I just turned my sleep tracking setting from normal to sensitve. I'll see if this has any effect when I wake up tommorow. I doubt that it will but we'll see.

[Rich_Laue]

In sensitive it count every arm movement as being awake