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Not tracking sleep

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‎01-26-2017 14:14 - edited ‎01-26-2017 14:15

‎01-26-2017 14:14 - edited ‎01-26-2017 14:15

Since Sunday night my watch is not tracking my sleep. I've tried to restart it, turn the heart rate off and back on and nothing changes!

Help please!!

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‎01-27-2017 04:29

‎01-27-2017 04:29

A warm welcome to the Forums @Zemasju. Thanks for troubleshooting this inconvenience by yourself. In this case, I recommend restarting the tracker a couple of times more and if this procedure definitely doesn't work, feel free to get in touch with our support team. For a faster response you can contact them via phone or chat.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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