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Not working off charge

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‎06-15-2017 17:21

‎06-15-2017 17:21

Just got my Fitbit and it won't turn on unless it's in the charger. I successfully set it up while it was on charger and tried the restart but it didn't work. Any ideas?

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‎06-15-2017 21:02

‎06-15-2017 21:02

Welcome to the forums!

 

Sounds defective to me. I would take it back and exchange it. If bought here than contact support

Contact Support
http://help.fitbit.com/?cu=1

 

Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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1 REPLY 1

‎06-15-2017 21:02

‎06-15-2017 21:02

Welcome to the forums!

 

Sounds defective to me. I would take it back and exchange it. If bought here than contact support

Contact Support
http://help.fitbit.com/?cu=1

 

Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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0 Votes