Not working

[Tomstu]

Hello,

My Blaze stopped working. Just showing fitbit logo on screen and it's not possible to do anything even to restart. Maybe someone had such problem and knows how to solve it.

[WendyB]

Please contact support

Email Support
http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

Phone
877-623-4997

[Rich_Laue]

If a restart doesn't work,  ypu habe two choices, do as @WendyB suggests, or let the battery drain until the Blazeshuts off. This has been known to fox other unsolvable problems. 

[thien.usok]

I also encountered similar problems. also tried to wait out the battery and battery charger, but still does not work. when restart by 02 logo button appears only Fitbit also then stop. as the old

[WendyB]

@thien.usok Then contact support link is above

[thien.usok]

@Tomstu : you've solved the problem yet?

[crxxxx]

Yesterday I seemed to have the same problem but it was just syncronising the alarm clock.

[thien.usok]

@crxxxx you have resolved somehow , right? please help me with this. I still can not do in any way for my Blaze power on , displayed on the screen and can work. When plugged in it still does not show anything. Plzzzzz

[Tomstu]

Hello,

I have contacted Fitbit support and they will send me new one. Time to time I'm still trying to turn it on but nothing's changed.

By the way thank you WendyB for replying.

Tomas

[SunsetRunner]

Call them and get a RMA and get it replaced. If you bought at a local store, return it there.

[thien.usok]

oh my god . there is no way to treat her? to exchange new one star ? it will be difficult for me, because I was in Vietnam and was seeking to send to friends in America to buy this for me the Blaze . hu hu hu