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Note 5 and fitbit blaze won't connect

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‎03-11-2016 07:36

‎03-11-2016 07:36

Why won't the fitbit sync up through Bluetooth or start set up with Galaxy note 5
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‎03-11-2016 15:03

‎03-11-2016 15:03

It doesn't look like that particular model is on our supported devices list @chrisbenjamin, which would explain the inability to pair. 

 

I'd recommend using a MAC/PC to pair and sync, if possible!

Community Moderator - English/EspañolEmerson | Community Moderator - English/Español

I run all over SF. What's your story?
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‎03-12-2016 02:48

In response to EmersonFitbit

‎03-12-2016 02:48

Or put an update in the app so a new phone can connect to new technology which, only makes sense.

Sent from my iPhone
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‎03-12-2016 04:08

‎03-12-2016 04:08

Before an update can be added, a phone will need to be purchased/provided then custom software needs to be written and tested. But then it is this way wroth mousy of the Android models. To make a general program that goes deep in the OS of android phones is just a lot harder than Apple. To many versions hardware and OS.
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