Note receiving text alerts on Blaze

[Ragan8]

Since the iOS update, I do not receive my text messages on my Blaze. I still get call notifications though. I have rebooted, double checked settings and tried just about everything I can. Anyone know how to fix this?

Moderator edit: subject for clarity

[AlejandraFitbit]

A warm welcome to the Community @Ragan8 and thanks for troubleshooting this by yourself.

If your tracker isn't receiving texts notifications, I recommend taking a look at the My Tracker isn't receiving notifications (iOS Fitbit app) post and follow the instructions provided there.

I hope this helps, let me know the outcome. 

[Ragan8]

I’ve tried all these things to no avail. I’m stumped...

[AlejandraFitbit]

Thanks for the information @Ragan8. Have you checked if your app is updated? If you haven't, I recommend taking a look at the How do I update the Fitbit app for iOS? post and follow the steps provided there.

Catch you later. 

[Ragan8]

Everything is up to date. I receive all other alerts. Phone calls, Facebook, Snapchat, calendar...just not my text messages...

[rosemarieilovey]

I too have tried everything suggested by Fitbit, but no notifications of any kind.  Customer Service told me last week they are working hard to fix the glitch, but mine still does not work..  How long do we have to wait??