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Notifications aren't working at all

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‎03-31-2017 15:48 - last edited on ‎07-15-2017 14:46 by Fitbit Moderator

‎03-31-2017 15:48 - last edited on ‎07-15-2017 14:46 by Fitbit Moderator

Hi all I'm not original owner, I set up device but notifications only work a few times, also over counting steps. I'm in the UK, when connecting to Bluetooth blaze & blaze classic both connect, I'm not sure what is wrong thanks any advice would be appreciated. 

 

Moderator edit: Updated subject for clarity 

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‎03-31-2017 16:23

‎03-31-2017 16:23

Ignoring the possible hardware damage (since it's not a brand new device), I've noticed a couple things with my Blaze. Please note I'm syncing it to a Samsung Galaxy S6 phone.

 

It doesn't display ALL notifications. It will only do the notifications for Gmail, Mail, Messages, and Phone apps. I've also noticed that either I miss it vibrate or it doesn't vibrate for messages. Right now I'm leaning towards I'm missing it vibrate. When a text comes in and the phone would bunch texts together in the notification tray like (John smith sent 2 messages).

 

For iOS I imagine it's similar, likely only does Mail, Messages and Phone there too.

 

Since fitbit has it's own operating system for it's devices it likely will never FULLY integrate with everything. Mind I wouldn't mind integration with Slack or Outlook...

 

Hopefully that helps...

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