Notifications not working for messages

[Tabbylynn13]

My Fitbit just a week ago has stopped showing me notifications except for calls. I know that they are on because I check and it says “all caught up”. I have tried EVERYTHING on these help boards and nothing has fixed it. I just emailed the support team but don’t know how long that will take. Anybody recently had this issue? If so how do I fix it?

[Julia_G]

Hi, @Tabbylynn13, well it is always a little difficult to reply when someone says they have already tried everything, but in case you have not tried re-setting up notifications from scratch, I will suggest that,

Go to your phone's Bluetooth settings (not the app) and if your Blaze is there, choose "unpair" or "forget this device" 

Then return to the Fitbit app and go to notifications.  You should get a prompt to pair your Blaze to your phone.

If that doesn't work you might try posting again letting us know more specifically what you have tried and also what phone you are using.  Someone may be able to help further with more information.  

Good luck, let us know how it goes, and welcome to the forums!