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Notifications on Blackberry phone.

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‎11-01-2016 04:52 - last edited on ‎11-10-2016 09:51 by Moderator Alum

‎11-01-2016 04:52 - last edited on ‎11-10-2016 09:51 by Moderator Alum

hjow did you get it to give you notifications on your blackberry??? i have a blackberry z30 with the newest software 10.3 and a fitbit blaze which it doesnt give me any notifications?? i also download the amazon app and the fitbit app and still nbot working??

 

Moderator Edit: Clarified subject

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‎11-01-2016 09:07 - edited ‎11-01-2016 09:13

‎11-01-2016 09:07 - edited ‎11-01-2016 09:13

@ramos320 I'm checking with some people. If the android runtime on BB10 is too old to support the newest Fitbit app  that could be the problem. And older version of the Fitbit app might work but I'm not sure.

 

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‎11-10-2016 10:09 - edited ‎11-10-2016 11:33

‎11-10-2016 10:09 - edited ‎11-10-2016 11:33

Hello @ramos320 and @h2odrinker, it's great to see you around! Robot Happy

 

Blackberry phones are not part of the Fitbit supported devices, which is why you might find difficulties

receiving notifications on your Fitbit tracker. In some cases it's possible for Blackberry devices to succesfully sync with the trackers and receive notifications on them if the phone model has Bluetooth 4.0, but as they're not listed in the supported devices, the tracker will not sync or display notifications in a consistent way.

 

I have moved your post from the Charge to the Blaze board to get things sorted out. I hope this answers your inquiry, let me know if you need anything else!

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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