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Blaze won't end challenge

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‎11-09-2016 16:21

‎11-09-2016 16:21

I have a blaze and I did a NYC challenge that has needed but when I try to do a new challenge it says I can only be in one at a time. How do I reset a finished challenge so I can start a new one?
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‎11-09-2016 16:54

‎11-09-2016 16:54

Unfortunately @Natp3281, this is a known error that some users (me included) are experiencing.  Fitbit is aware of this, but at this time there is not a resolution.  Hopefully in the future they will get this resolved for us.

 

Sorry I didn't have better news for you~

Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+

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‎11-10-2016 04:09

‎11-10-2016 04:09

Welcome to the Forums @Natp3281 and @Kmransom123 thanks for stopping by and the information provided. As our friend here mentioned, our team is aware of this inconvenience and is hard working in finding a resolution for it. Your patience will be much appreciated. 

 

See you around. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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