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Notifications repeating on the Blaze

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For a good few months now if I don't clear the notifications on my phone straight away then the Blaze repeats all the old notifications when a new one arrives.

 

e.g.  I receive : hello how are you

Then : talk later?

 

If I don't read them/clear them on my phone and then later on if a new notification arrives I get:

Hello how are you

Then: talk later?

Then, eventually: hey, look at this.

 

I have read others complaining of the same and Fitbit have sometimes replied that repeat notifications is a 'helpful feature'.  If this is the case then can we please have the most recent notifications first followed by the reminders?

 

Moderator edit: Updated title for clarity

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3 REPLIES 3

Hi @MiniEmma, good to see you around!

Thanks a lot for bringing this up and for all the details that you've provided.

I've honestly not noticed this on my Blaze but there are a few things I can suggest.

First, try to restart your tracker. You can easily do this by pressing the left and lower right buttons for 10-12 seconds. This will make your tracker to reboot. If this doesn't work, you can try to remove your tracker from the connected Bluetooth devices and then, set it up as a new device making sure you sync it beforehand to avoid losing any unsynced data.

For this, go to the Bluetooth settings on your phone. On your connected devices, look for your tracker. Tap on it, then choose the option that says "Forget this device". Then, to set up your tracker, For this, go to the Account section at the top right corner on the Fitbit app and select the option that says "Set up a new device". Follow the on-screen instructions and once you're done, your tracker should be syncing without a problem.

Hope this helps. Let me know if you need more help!

Ferdin | Community Moderator, Fitbit

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Argh! @FerdinandFitbit   Your instructions have NOT fixed the problem, I am still getting old notifications instead of new ones AND now your "fix" has lost my alarms and my exercise choices are all reset to ones I don't use!!!

 

This "useful feature" has pretty much made the Blaze USELESS as a smart watch.

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I'm getting the same.  Even if I clear all the notifications I repeatedly get the "All Caught Up" Notification.

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