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Notifications still not working even after new update

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‎08-28-2018 00:55

‎08-28-2018 00:55

I just got a new phone (xiaomi Redmi note 5) and when I tried to set up the notification I get a message saying "notification service not running. A phone restart is required to re-enable notifications on your tracker". I have tried that multiple times and other tips that Fitbit gave to resolve this issue but no luck. I have the latest version of Fitbit and the device sync up to my phone no problem expect that I don't get notifications. 

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‎08-28-2018 05:39

‎08-28-2018 05:39

Are you sure your new phone is compatible? Is the notification tab switched to on, on the device? Multiple times I've accidently switched mine off.

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