10-14-2016 08:41
10-14-2016 08:41
I recently bought a fitbit Blaze on Craigslist. When I set up my account there are already previously earned badged on there? My account lists the start date as Oct 13th but some of the badges are from August or September. Why did these transfer to my account? How can I delete them?
Thank you so much.
10-14-2016 10:41
10-14-2016 10:41
10-15-2016 18:52
10-15-2016 18:52
Hi, Thanks for your response. I have never had a fitbit account before or a fitbit. This is my first one. On my personal accound page it says that my account started October 13th. That was when I signed up and was the first time I ever did anything with a fitbit. I included some screenshots of the badges it says I earned and when I earned them. i thought I reset it when I got it but maybe I did it incorrectly? As you can see, Ive had the fitbit for only two days so it would be impossible to have already earned all of these and some of them were earned early as August.
Thank you!
10-15-2016 20:15
10-15-2016 20:15
I would contact.fitbit.com and ask them to either reset your account or remove the badges.