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Oneplus 2 compatibility issues with bluetooth pairing

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‎11-12-2017 08:27

‎11-12-2017 08:27

I have used my Oneplus 2 for many months without ant issues. I have used it with both Surge and Blaze but has now stopped syncing and if I try to re-pair I get bluetooth issues message. Oneplus have checked my phone and say that it meets all the test requirements. It is annoying that it worked for so long before failing. Are there any plans to get the Oneplus 2 compatible with the app again? I love the Oneplus 2 but it just doesn't work with my Blaze anymore.

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2 REPLIES 2

‎11-13-2017 08:16

‎11-13-2017 08:16

What is the message you are getting and how are you trying to pair it? You do not do it from your phone. Pairing is done by enabling notifications in the app. Did you try disabling that, syncing and then enabling it again?

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‎11-13-2017 08:34 - last edited on ‎03-05-2025 07:01 by Fitbit Moderator

‎11-13-2017 08:34 - last edited on ‎03-05-2025 07:01 by Fitbit Moderator

Hey there @SunsetRunner. Welcome to the Fitbit Community Forums! 🙂

I'm sorry you're having problems connecting your Blaze to your OnePlus 2.

This device is not listed as a compatible device, which means that it could work, but it's not guaranteed to if it's not officially added to the list. You could try following the instructions that @SunsetRunner provided and hopefully it connects again and works without any problem.

Anything else you may need, let us know!

Ferdin | Community Moderator, Fitbit

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