Pausing ends Run mode

[Ccaudillo]

I have been on several runs now where I have paused my run mode due to interesections, etc and my Blaze ends the run. I see the summary and have to start a new run. I am not wearing long sleeves so not sure how/why it's ending the run/workout session on its own. Is there a time limit where it just automatically ends the session when paused? Any suggestions?

[AngelaMa]

Hello @Ccaudillo welcome to the Fitbit Community! The Blaze activity should stay paused until you press the green banner to end the activity or resume the activity by pressing the green arrow. I have seen some cases where the Blaze is worn loose and when turning the wrist to check the activity you press the action button and end the activity, so I would like to ask: how are you wearing your Blaze when exercising? 

My suggestion is to restart your Blaze following the instructions from @SunsetRunner and test it during your exercisie, make sure the action button is not pressed and let me know the results. 

If you have any doubt about where the action button is located, please take a look at the photo below: 

Happy stepping! 🙂