help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Please help with setup/missing data.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-14-2017 00:45

‎06-14-2017 00:45

Hi

 

my fitbit Blaze is syncing fine but when i look at my daily activities (running) it does'nt list it as a seperate expercise. I set my watch to run go for a run then sync. 

 

It syncs my daily steps etc....but i used to get cals burnt, pace, heart rate etc....now i see none of this data. Its just blank and this is true if i'm on a pc and also on my android app (the main thing i use)

 

I'm very frustrated with this device currently and spend so long messing around with it getting nowhere....its supposed to help me exercise, not distract from it!!!

 

PLEASE HELP!!

Best Answer
0 Votes
1 REPLY 1

‎06-14-2017 02:45

‎06-14-2017 02:45

Welcome to the forums!

 

Please see this thread and see if it is related. Towards the bottom

https://community.fitbit.com/t5/Blaze/Blaze-not-syncing-exercise/td-p/2028765

 

Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer
0 Votes