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Problems receiving notifications from iPhone XR on Fitbit Blaze

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‎12-27-2018 09:49 - last edited on ‎12-31-2018 12:32 by Moderator Alum

‎12-27-2018 09:49 - last edited on ‎12-31-2018 12:32 by Moderator Alum

My messages won't appear on my watch from my Iphone XR. They were working but have stopped. Restarted everything. My watch settings has no bluetooth setting anymore,it just disappeared. How do I get my messages. 

 

Moderator edit: Updated title for clarity

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‎12-31-2018 12:31 - last edited on ‎02-08-2025 06:58 by Fitbit Moderator

‎12-31-2018 12:31 - last edited on ‎02-08-2025 06:58 by Fitbit Moderator

Hi there @TECH450, welcome to the Fitbit Community Forums! 🙂

I'm very sorry to hear that you're having problems receiving your notifications. Thanks for your efforts in getting this to work. I'd like to help you out!

There are a few suggestions I can offer. First, you can try to remove your tracker from the Bluetooth devices. For this, go to the Bluetooth settings on your phone. On your connected devices, look for your tracker. Tap on it, then choose the option that says "Forget this device". Then, proceed to set up your tracker as a new device.

For this, go to the Account section at the top right corner on the Fitbit app and select the option that says "Set up a new device". Follow the on-screen instructions and once you're done, your tracker should be syncing without a problem.

Hope this helps. Plase, let me know if you need more help with this.

Ferdin | Community Moderator, Fitbit

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‎12-31-2018 17:35

In response to FerdinandFitbit

‎12-31-2018 17:35

Tried your suggestion and setup as a new watch. Still no notifications. Any other ideas?

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‎12-31-2018 17:37

In response to FerdinandFitbit

‎12-31-2018 17:37

Tried your suggestions and setup as a new watch. Still no notifications   Any other ideas?

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‎10-16-2019 09:25

‎10-16-2019 09:25

Yes I have a Iphone XR and since the update on the phone I have been unable to get my messages to show up on Fitbit Blaze. Is there any suggestions??? I have tried what I have seen on here already and have got nothing.  This was one reason I got the fitbit. 

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