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Purple/Green screen

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‎12-14-2016 04:46

‎12-14-2016 04:46

Shortly after the update my Fitbit Blaze screen started having a glitch to where sometimes the colors that are supposed to be white would be like a purple color and sometimes the whole screen would be green. Anyone had this happen before? What can I do to fix this?

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2 REPLIES 2

‎12-14-2016 07:15

‎12-14-2016 07:15

Try a restart. Do it several times

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎05-17-2018 13:19

‎05-17-2018 13:19

this same thing has happened to me and restarting it did not help

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