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Quick View Keeps Turning Off

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‎03-20-2017 06:41

‎03-20-2017 06:41

Hi, all.  I did a search on the Blaze boards because my Blaze screen wouldn't activate when I turned my wrist (like it used to).  Sure enough, Quick View was turned off.  When I toggle it on, it works once or twice, then stops.  When I go into the app again, Quick view has turned off by itself.  Sometimes it turns off as soon as I toggle it on.  Not sure what is going on.  Any recommendations? 

 

Thanks, 

Terri

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‎03-20-2017 09:45

‎03-20-2017 09:45

Hi, @stormdore! That sounds incredibly annoying. I have never had that problem myself, so I'm guessing it's something specific to your tracker rather than a system-wide issue. I would suggest giving your tracker a reboot (hold the left and bottom right buttons for about ten seconds), then going back into the settings and making sure quick view is still turned on. Good luck and let me know if it helps!

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‎03-26-2017 05:15 - last edited on ‎05-30-2025 09:48 by Fitbit Moderator

‎03-26-2017 05:15 - last edited on ‎05-30-2025 09:48 by Fitbit Moderator

It's great to see you around @stormdore and @MakMak thanks for stopping by.

I would like to know if you keep having problems with the quick view option on your Blaze. If you do, as recommended, please restart your tracker, select the "on" for the quivi view directly from your tracker and then sync.

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

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