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Quick View

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‎01-10-2017 21:06

‎01-10-2017 21:06

Ever since the new update my quick view comes on when I raise my arms like I would if I were looking at my tracker. 

I have it turned off in the app but it's still doing it. 

How do I fix this?

Just to let you know I have reset the tracker and turned it off and on again. I have also turned the quick view on let it sync and turned it off again and let it sync. 

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‎01-11-2017 03:11

‎01-11-2017 03:11

A warm welcome to the Community @Sarah1399. Thanks for troubleshooting this inconvenience by yourself. If you are having problems with the quick view feature, I recommend restarting your Blaze a couple of times more and verify from the tracker this option by doing the following:

 

1. Swipe to Settings

2. Tap the Quick View option

3. Select Off

 

If this procedure definitely doesn't work, feel free to get in touch with our support team, for a faster response you can contact them via phone or chat. 

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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