Flickering Screen

[EmersonFitbit]

Hey everyone, thanks for letting us know about those flickering screens. 

We apologize for the inconvenicence, but are happy to help out. If you are experiencing screen display abnormalities, please reach out to our Support Team here for help. We're happy to take a look at your tracker and help out!

Be sure to keep this thread posted about your case!

[Juno321]

Hi! I just bought my fitbit blaze at hongkong airport and im from the philippines. Now i just finished setting up the watch and ive noticed that the screen looks grounded. Its flickering even im not doing anything.

[totaljoke]

4 day old Blaze screen flickers and has vertical multi coloured lines running through it.

Contacted fitbit through email to get a replacement- went through the troubleshooting as they requested and now after 14 emails I have had no response in 2 days. The fitbit Blaze still doesnt work and I feel very disappointed with fitbit customer services.

Even after purchasing the extra 3 year warranty I am still left with a faulty Blaze and no sign of a replacement!!!!!! Garmin is looking like a much better option I think.....

[Rich_Laue]

@totaljoke since you've been in contact and day you bought the Fitbit 4 days ago the easiest and quicker thing would be to go back to the place of purchase and exchange it.  

When it comes to electronics if they are going to fail they will usually do it in the forest week.

[Rich_Laue]

Have you tried a restart yet?

Hold both the left and lower right button in for 15 seconds. The screen should show the Fitbit logo.

[brunetteRN]

Super bummed. I got my Blaze in April and today the screen keeps glitching. Then I get lines across my screen.  I tried to reset and it won't power back on. I've got it plugged into its dock in my computer and still nothing. The screen just turns a different shade of black.  I'll email support. I tried to go through twitter and they recommended connecting with them via other channels. 😕

[Kel_nicole]

My fit bit is flickering and randomly vibrating and I only see the logo and can't access anything else. Is that what yours looked like? 

[Brendan12]

Lok everyone else here, I'm having the same problem. When my brightness is in Normal or Max, the lines start to show up. Shutdown or restart doesn't resolve this issue, but hopefully it is fixed in future updates. Does anyone know any possible causes, like water damage for example. I don't think it's case is water damage.

[Pmiguel08]

I bought a Blaze  a few months ago at Kohls and 2 days ago the screen decided to flicker constantly - to the point that is just unusable. I have already done afew restarts and finally just let it die to see if that would fix it - No success.

Does anyone have any tips on how to fix an issue like this? I am really upset that I spent so much on a blaze and now am having these issues with it. 

[Mpeirce82]

The hard restart solved the problem for me. Thank you

[Janine-9]

Good morning,

I just did the shutdown on my Blaze Fitbit and changed the clock face and Eureka! it worked.

Thanks for the fix.

[Jonnl0715]

Mine did

[Katuhstrofik]

Just got mine today after contemplating buying one for months.. I wish I hadn't now.. The flickering is driving me nuts and rendering this device useless....

[Katuhstrofik]

Janine is your fitbit still not flickering? Which clock face did you select? We might be able to track the issue down to bad coding and maybe you picked the right one.

[Klyn7]

Thank you, this totally helped me!

[RosalieBrown]

Thank you!!! This worked for my flashing screen!!!

[PACURN]

Changing clock face does not help

[JosephKerollos]

Contacted Tech Support. Fixed the issue by a quick restart in 10 min! Good Job Guys!

[PACURN]

I sent in a video of my Blaze and Fitbit replaced my tracker. Thanks to the
Fitbit team for the immediate response and standing behind their product!

[JosephKerollos]

That's not what happened with me. I sent a video, They suggested a restart, guided me through, issue was fixed

No replacement was required! 

[LoriannaW]

My Blaze has been awesome.. Until now.. the screen is constantly flickering no matter what I"m looking at.  Hurts my head to look at it. .  It was a gift so not sure where it was purchased.  How do I make that flickering mess stop??