help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Re: GPS workouts not syncing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-23-2016 13:20

‎07-23-2016 13:20

I have been experiencing the same problem with my Blaze. This only happens when workout is 5 miles or greater. Thankfully, I use MapMyFitness simultaneously so the workout data is not completely lost. After waiting several days the workout still doesn't sync. Is there a solution to this problem?

Best Answer
0 Votes
1 REPLY 1

‎07-26-2016 07:30 - edited ‎07-26-2016 07:30

‎07-26-2016 07:30 - edited ‎07-26-2016 07:30

Hey, @ArthurL! Welcome aboard! I moved your post to the correct board, just to keep things more organized. I hope you don't mind! 🙂

 

Hmm... This is weird. First make sure that your tracker's firmware is updated! Then I suggest you to restart your tracker, and finally if this doesn't resolve your issue you can try to set it up as a new device. 

 

I hope this helps, let me know how it goes! Robot Happy

Solange | Community Moderator, Fitbit
Best Answer