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Reboot loop - Battery life not lasting

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‎02-16-2020 11:42 - last edited on ‎02-17-2020 11:01 by Fitbit Moderator

‎02-16-2020 11:42 - last edited on ‎02-17-2020 11:01 by Fitbit Moderator

Hi Guys

My fitbit blaze keeps turning off and on every minute. Even after i charge it and it says full charge, after a few minutes it will say battery is flat again. Any one can help on tryin to rectify this issue

 

Moderator edit: Subject for clarity 

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‎02-17-2020 11:01

‎02-17-2020 11:01

Hello @Isei, welcome to the Community Forums! 

 

Thanks for your post and all the details that were shared on it, seems odd that your device is behaving in such way. The battery drain issue may be related to the reboot loop your device is experiencing, therefore, I recommend you to try our restart process following the next steps:

 

  1. For Fitbit Blaze, press and hold the back and bottom buttons until you see the Fitbit logo on the screen. 
  2. Let go of the buttons.
  3. If you still have issues with your device, turn it off and turn it back on. For more information, see How do I turn off my Fitbit device? 

 

Keep me posted and let me know if you have any additional questions. 

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