help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Display not turning on

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-16-2020 10:13 - last edited on ‎02-17-2020 10:58 by Fitbit Moderator

‎02-16-2020 10:13 - last edited on ‎02-17-2020 10:58 by Fitbit Moderator

My Blaze is charged but the screen is blank

 

Moderator edit: Subject for clarity 

Best Answer
0 Votes
1 REPLY 1

‎02-17-2020 10:58 - last edited on ‎09-16-2025 06:40 by Fitbit Moderator

‎02-17-2020 10:58 - last edited on ‎09-16-2025 06:40 by Fitbit Moderator

Hi @ivan8260, welcome to the Community Forums!  

Thanks for bringing this to my attention. To better assist you with this, can you please let me know if the heart rate sensors of your Blaze are still flashing? Or, is your device vibrating when you charge it?To correct this display issue, I recommend you to try our restart process following the next steps:

  1. For Fitbit Blaze, press and hold the back and bottom buttons until you see the Fitbit logo on the screen. 
  2. Let go of the buttons.
  3. If you still have issues with your device, turn it off and turn it back on. For more information, see How do I turn off my Fitbit device? 

Keep me posted and let me know if you have any additional questions. 

Best Answer
0 Votes