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‎02-16-2020 10:13 - last edited on ‎02-17-2020 10:58 by Fitbit Moderator

‎02-16-2020 10:13 - last edited on ‎02-17-2020 10:58 by Fitbit Moderator

My Blaze is charged but the screen is blank

 

Moderator edit: Subject for clarity 

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‎02-17-2020 10:58 - edited ‎02-17-2020 10:59

‎02-17-2020 10:58 - edited ‎02-17-2020 10:59

Hi @ivan8260, welcome to the Community Forums!  

 

Thanks for bringing this to my attention. To better assist you with this, can you please let me know if the heart rate sensors of your Blaze are still flashing? Or, is your device vibrating when you charge it?To correct this display issue, I recommend you to try our restart process following the next steps:

 

  1. For Fitbit Blaze, press and hold the back and bottom buttons until you see the Fitbit logo on the screen. 
  2. Let go of the buttons.
  3. If you still have issues with your device, turn it off and turn it back on. For more information, see How do I turn off my Fitbit device? 

 

Keep me posted and let me know if you have any additional questions. 

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