help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Recent Resting Heartrate Issues

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-04-2018 11:18

‎01-04-2018 11:18

When this device first came out I found the resting heart rate measurement to be pretty accurate. In 2017 it gradually became less accurate. Starting with the last update the resting heart rate measurement has been WAY OFF!! In the evenings when I'm sitting on the couch or something my heart rate on the watch displays as about 67bpm. When I'm sleeping/resting it gets down into the 50s. Yet the software says my resting heart rate is 78bpm. Any word on improving the accuracy of this measurement?

 

Best Answer
0 Votes
2 REPLIES 2

‎01-07-2018 06:04

‎01-07-2018 06:04

Hey there @chilimac02, welcome to the Forums!

 

If you are seeing that your heart rate information is not being accurate, I recommend taking a look at this post, where you will be able to see some things that might be affecting this reading and some tips to improve it. Also, in this other post are other tips that you can also take into consideration.

 

I hope this helps, let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes

‎01-13-2018 11:38

In response to AlejandraFitbit

‎01-13-2018 11:38

You have given that link in several posts. It is obviously not a satisfactory answer. Software updates shouldn't effect someone's fitness score or testing heart rate...

Best Answer
0 Votes