10-16-2017
14:51
- last edited on
06-04-2019
20:16
by
DavideFitbit
10-16-2017
14:51
- last edited on
06-04-2019
20:16
by
DavideFitbit
Hi\,
My fitbit blaze is almost a year old. When I bought it, blaze's battery use to last for 5 days. Then slowly it came down to 4 days and since last couple of weeks the battery lasts only 2-3 days.
Is it due to aging of battery?
Moderator edit: format
Answered! Go to the Best Answer.
10-17-2017 14:00
10-17-2017 14:00
@bindaas, all rechargeable batteries have a limited recharge cycke, and this limitation is MUCH lower if the battery if the batteries experience deep discharge, Ideally you should never allow the batteries on any device powered by modern Lithium Ion batteries go below 30% (although occasional deeo discharges should not have too devastating effect).
It may be that your batteries have reached their limit, depending on how you have used your device.
Having said that, depending on your country, all Fitbits are guaranteed for at least 12 months so if your Fitbit's batteries seem to have significantly deteriorated in a year or less (or in the European Exonomic Area two years or less) please get in touch with Fitbit Customer Support for more help.
Sense, Charge 5, Inspire 2; iOS and Android
10-16-2017 20:20
10-16-2017 20:20
Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...
Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291
http://help.fitbit.com/articles/en_US/Help_article/1799
If that does not help contact support
http://help.fitbit.com/?cu=1
Wendy | CA | Moto G6 Android
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10-17-2017 11:47
10-17-2017 11:47
Thanks Wendy for the helpful links... I dot think the contacts is any issue as my fitbit charge well and I receive the notifications that blaze is charged fully. Still will try to clean the contacts before charging it next time.
10-17-2017 14:00
10-17-2017 14:00
@bindaas, all rechargeable batteries have a limited recharge cycke, and this limitation is MUCH lower if the battery if the batteries experience deep discharge, Ideally you should never allow the batteries on any device powered by modern Lithium Ion batteries go below 30% (although occasional deeo discharges should not have too devastating effect).
It may be that your batteries have reached their limit, depending on how you have used your device.
Having said that, depending on your country, all Fitbits are guaranteed for at least 12 months so if your Fitbit's batteries seem to have significantly deteriorated in a year or less (or in the European Exonomic Area two years or less) please get in touch with Fitbit Customer Support for more help.
Sense, Charge 5, Inspire 2; iOS and Android
10-18-2017 05:59
10-18-2017 05:59
Hey there @bindaas, welcome to the Forums! @WendyB and @Julia_G thanks for stopping by.
I would like to know if you keep having issues with your Blaze battery life? If you do, I recommend taking a look at this post and follow the instructions provided there.
I hope this helps, let me know the outcome.
10-18-2017 22:30
10-18-2017 22:30
Thanks Julia_G for having a look at my issue. This is what i was speculating, lithium batteries losing the charge retention power.
I think battery of my fitbit might have worn of more than rest as I usually let it drainto almost 0%. Now i know that i shouldn't let the battery drop below 30%, hopefully i can take better care of next fitbit or other electronic devices 😀