I’ve been with Fitbit for a few years now but I’ve finally given up with your products and would like a refund on the blaze that I’ve got now. I’ve always had issues with each one purchased, usually the band completely breaks. This one now is faultering. I charged it this morning, fully after charging it fully on Sunday morning (it’s now Wednesday morning so not getting much out of battery) I then noticed that the time is approx 2 & 1/2 hours slow, & it’s flashing Red on the battery to be charged up again. I’ve had enough now I just can’t be bothered without your products. Sorry but they aren’t all that good! Where do I send it for a refund please?
Mrs Jacqueline Turner
PS Your customer service is outstanding
Best Answer
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
You need to contact support directly to see what your options are. You will not get your answer here
http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs
Wendy | CA | Moto G6 Android
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