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Reminders to move are not working

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‎07-23-2017 07:35 - last edited on ‎08-03-2017 07:00 by Moderator Alum

‎07-23-2017 07:35 - last edited on ‎08-03-2017 07:00 by Moderator Alum

Have a Fitbit Blaze and none of the suggestions above helped. Move reminders are still dead in the water for me after working for one day. Same thing on my wife's watch, Nexus 6P and mine is a pixel. Opened a ticket and level 1 couldn't help and I've not heard from level 2. Is anyone else tired of working so hard to make a smart fitness watch work the way it is supposed to? I love the battery life and design and even the app, but I wanted a watch not just to track, but remind me to be active.

 

Moderator edit: Subject for clarity

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3 REPLIES 3

‎07-30-2017 13:00

‎07-30-2017 13:00

@SunsetRunner have you swiped down on the clock face to make sure notifications are 'enabled? 

 

BTW I moved your Blaze related post out of the Charge 2 forum

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‎07-30-2017 13:14

In response to Rich_Laue

‎07-30-2017 13:14

Yes
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‎08-03-2017 07:03

In response to SunsetRunner

‎08-03-2017 07:03

It's great to see you around @SunsetRunner and @Rich_Laue thanks for stopping by.

 

 

Could you please tell me which troubleshoot have you tried so far? In the meantime, I recommend restarting your Blaze. Also, the reminders to move are not similar or your tracker isn't vibrating?

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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