12-13-2016
03:53
- last edited on
09-22-2021
13:18
by
AlvaroFitbit
12-13-2016
03:53
- last edited on
09-22-2021
13:18
by
AlvaroFitbit
I am sending Fitbit back need to remove account so i can wipe all data. how do i do this please?
Moderator edit: subject updated for clarity
12-13-2016 07:00
12-13-2016 07:00
There is no personal data on the tracker that you need to remove, @18sas81, just steps, HR, etc.. But, if you want to remove it you can do it either from the smartphone app - go to Account, select the Device, and select the Trash can - or from the web-based Dashboard - go to Settings, Select the device, scroll to the bottom of page and select "Remove this...."
12-13-2016 07:19
12-13-2016 07:19
But if you want to remove your entire account example the Dashboard the only way to do that is contact support. They will remove it for you.
Wendy | CA | Moto G6 Android
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