help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Reset Blaze, Lost Data

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-27-2018 06:09

‎08-27-2018 06:09

I had to reset my Blaze (yet again) since it stopped syncing. The last time it synced was 4 days ago. (Sigh.) Now I have lost all data on the Blaze since midnight today. Is there any way to get this data back? I though resetting it wasn't supposed to delete your data and that it held detailed data for 7 days!

Best Answer
0 Votes
1 REPLY 1

‎08-27-2018 06:11

‎08-27-2018 06:11

Ok. Quick update: It appears that my step totals have synced, but my sleep data is gone. Any way to get my sleep data back?

Best Answer
0 Votes