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Resting Heart Rate stopped working

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‎02-01-2018 05:20

‎02-01-2018 05:20

Resting heart rate stopped working correctly on Blaze and iPhone. Had been working fine for over a year and suddenly stopped being correct, just shows same rate in straight line continuously. Haven't been able to fix. Is this a known problem?

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‎02-02-2018 04:30

‎02-02-2018 04:30

Hey there @Dondd, welcome to the Forums.

 

Could you please be more specific about the issue that you are having or provide me with a screenshot of your heart rate information? In the meantime, I recommend taking a look at this post, where you will be able to see what might be affecting this reading and some tips to improve it, also, you can try to restart your Blaze.

 

Hope to hear from you soon. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎02-02-2018 06:30

In response to AlejandraFitbit

‎02-02-2018 06:30

Resting rate has worked well for year or so. Varies between mid 50’s to 60. With no changes it spiked to 60’s then flatlined. Again, all with no changes in health or way of life. Have restarted and done all things mentioned in help items.

Thanks, Don

Sent from my iPhone
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