Return Policy on Blaze

[TMNTLover]

Before I pre-order the Blaze, I'm just curious as to what is the return policy once I get it?  I'm afraid to get it and it not work out for me.

[SunsetRunner · Accepted solution]

Believe it uses the same Fitbit Policy:

URL: Returns & Warranty

[MatthewFitbit]

@TMNTLover As stated above, the standard Fitbit return policy will apply to Blaze. That means you'll have a 45-day window in which to decide whether you're happy with your purchase. If you're anything less than satisfied, you will be able to return it for a refund.

(Not related, but I'm curious - who is your favorite turtle? Mine's Donatello.)

[TMNTLover]

Thanks for all the help.  This was my first post and I appreciate the quick responses.

I love them all but my favorite turtle is Michelangelo 

[mintsrock]

So wait! I read "you have 45 days from the date of purchase to request a full refund." I'm guessing that applies to Pre-Orders??? If that is the case, by the time March is here the 45 day grace period is up right? I just want to verify before I Pre-Order, if anyone knows for sure.

[Michael]

It would be good to get clarification on that, but I would assume that the date of purchase is when your card is charged, which is supposed to happen in March when it ships.

[SunsetRunner]

When the card isn't charged yet, officially it's not been bought yet so the return and warranty can't apply from the day having pre-ordered but from the date the card has been charged and the tracker been sent to you.

[Rich_Laue]

If you havent recieved it yet there is nothing to warranty. 

[ErickFitbit]

@mintsrock You have 45-days from the day your order arrives to return it via the refund policy at fitbit.com.

Edit: clarified policy.