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Run exercise shortcut not responding

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‎01-21-2019 08:55 - last edited on ‎01-22-2019 12:37 by Moderator Alum

‎01-21-2019 08:55 - last edited on ‎01-22-2019 12:37 by Moderator Alum

When I select Exercise and then Run, nothing happens.  It doesn't respond at all no matter how many times I press Run.  Any ideas?

 

Moderator edit: updated title for clarity

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‎01-22-2019 12:36 - last edited on ‎02-07-2025 10:41 by Fitbit Moderator

‎01-22-2019 12:36 - last edited on ‎02-07-2025 10:41 by Fitbit Moderator

Hi @jagtampa, welcome to the Fitbit Community Forums! 🙂

I'm sorry to hear that you're having problems using the Run exercise shortcut.

It's strange that it's not responding at all, so, my recommendation would be to give your Blaze a quick restart. You can easily do this by pressing the left and lower right buttons for 10-12 seconds. This will make your tracker to reboot.

After restarting your tracker, try out the Run function and see how it goes.

Let me know if you need more help!

Ferdin | Community Moderator, Fitbit

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‎01-22-2019 12:44

In response to FerdinandFitbit

‎01-22-2019 12:44

That worked! Thanks.
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