help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Running accuracy

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-25-2016 07:29

‎04-25-2016 07:29

Hi, I was tracking my run on my run keeper app along with my blaze and the blaze has been about a mile off, even with the app running in the background. Can you help?
Thanks
Best Answer
0 Votes
1 REPLY 1

‎05-09-2016 08:40

‎05-09-2016 08:40

Welcome to the Community @Mmjones117. I would like to know if you keep having accuracy inconveniences with your Blaze? If you do, I recommend Restarting the tracker and test it. If it keep inaccurate, feel free to contact our Support Team. For a faster response you can contact them via phone or chat.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer