Screen Problems

[FrankDaWord]

I just got my blaze today, and every time I swipe from the main clock face to the fitbit icon in have lines in the middle of the screen that appear and disappear, sometimes they stay, sometimes it's just a white block in the middle of the screen? Is this common or did I happen to get a defect?

[SteveH]

Hopefully this is a software issue, in which case a restart may sort it out:

http://help.fitbit.com/articles/en_US/Help_article/How-do-I-restart-my-tracker/

If it doesn't then it may well be a defect which means taking it back to the store for a replacement or getting in touch with customer support to see what they can offer:

http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

[AngelaMa]

Hello @FrankDaWord welcome to the Fitbit Community! It's great to have you here 🙂  Are you still experiencing issues with your Blaze display? Did you try the restart suggested by @SteveH? If you did and it didn't work did you contact support? 

I'll be around if you have any questions! 🙂 

[FrankDaWord]

Nothing suggested worked. I took it back and exchanged it for another one,
which works great!

"Feed the flock of God which is among you, taking the oversight thereof,
not by constraint, but willingly; not for filthy lucre, but of a ready
mind; Neither as being lords over God's heritage, but being ensamples to
the flock." - 1 Peter 5:2-3

Press toward the mark.

Matt Franklin

[AngelaMa]

Hi @FrankDaWord I'm glad to know you exchanged your tracker and your new Blaze is working properly 🙂 

Hope to see you around more often!