Screen cracked

[Ljarvis]

Hi,
Could you give me a cost for a replacement screen on the Blaze please? I have cracked mine.

[Rich_Laue]

@Ljarvis you would need to contact fitbit for this, your request is beyond the scope of the awesome fitbit comunity. I think support will be able to help you. 

[Ljarvis]

Thank you I just have contacted them, apparently they cannot replace the screen as it will damage the tracker and it's not covered under warranty so there is nothing they can do.

Such a shame I have only had it a couple of months and I think it happened in my sleep so out of my control.

Defo will not be buying another one, I'm so disappointed 😔

Sent from my iPhone

[Bunnybear_05]

I'd call back and speak to someone else. The screen shouldn't crack that easily. They stated that it's super strong, made of gorilla glass or something like that. Breaking on a mattress shouldn't happen.

[Ljarvis]

Thank you I will try, I may have knocked it on my headboard whilst sleeping.

Sent from my iPhone