Screen dead

[Ajh13]

   My Blaze is 9 months old and the screen died while I was wearing it. Got home and restarted it (left button and bottom right button at the same time) and still nothing.

   I put it in the charger and left it to charge and has a full battery and still when pushing the left button the screen does not come on, please help

[LiliyaFitbit]

Welcome to the forums @Ajh13 ! Let me help you with the issue you're experiencing with your tracker's screen. 

I appreciate your efforts to restart and fully charge your Blaze. Does the screen work when you charge it? I recommend trying to restart your device several times. 

I also recommend checking the following article with the helpful tips in case you're experiencing difficulties with charging your device: Why isn't my battery charging on my Fitbit device?

Keep me posted on the outcome!

[Ajh13]

I have been trying to restart it multiple times a day for the past three days. I have placed it in the charger cradle and it is charged. The device is still receiving notifications as it vibrates when I receive a phone call or texts.

[LiliyaFitbit]

Hello @Ajh13 , thank you for your reply!

I appreciate the additional details. Thanks so much for taking the time to troubleshoot this. Since the issue persists, I've sent your case to our Support team so they can investigate further and provide a solution. You will receive an email from them soon.

Please let me know if there is anything else I can do for you.