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Screen flickering

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‎01-27-2018 09:35

‎01-27-2018 09:35

Purchased in November and used daily since with no issues. Today the screen started flickering with a red bar across the lower half. Is this broken? It is still under warranty should I just return and exchange for new or is it a software issue and repairable? Please advise ASAP as unusable as it stands and v frustrating. 

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‎01-29-2018 04:21

‎01-29-2018 04:21

A warm welcome to the Community @Melanie-1977.

 

Could you please provide me with a photo of the message that you are seeing on your Blaze? In the meantime, I recommend restarting your tracker by doing the following:

 

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

 

Hope to hear from you soon. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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