help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Screen flickering

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-27-2018 09:35

‎01-27-2018 09:35

Purchased in November and used daily since with no issues. Today the screen started flickering with a red bar across the lower half. Is this broken? It is still under warranty should I just return and exchange for new or is it a software issue and repairable? Please advise ASAP as unusable as it stands and v frustrating. 

Best Answer
0 Votes
1 REPLY 1

‎01-29-2018 04:21

‎01-29-2018 04:21

A warm welcome to the Community @Melanie-1977.

 

Could you please provide me with a photo of the message that you are seeing on your Blaze? In the meantime, I recommend restarting your tracker by doing the following:

 

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

 

Hope to hear from you soon. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes