help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Screen not starting

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-19-2019 00:48

‎11-19-2019 00:48

I have not used my blazer for a while and yesterday when I try it again the screen does not start. 

When the blazer is charging the screen is started and I'm able to connect with my mobile and it was updated the the latest version. It also reports that battery is full loaded but as soon as I take it from the charger the display turns off and it doesn't start. 

 

I have tried to restart the device by holding back and select buttons (left and bottom right) but I do not see any Fitbit icon. 

 

Just to mention before that the blazer was working without any problems. 

 

Thanks

Best Answer
0 Votes
1 REPLY 1

‎11-21-2019 05:41 - edited ‎11-21-2019 05:41

‎11-21-2019 05:41 - edited ‎11-21-2019 05:41

Hello @MarVelFit, welcome to the Community forums. Sorry for the late reply. 

 

Thank you for your reply and confirming that you already tried the restart procedure.   

 

I've gone ahead and sent your information to the Customer Support team for further assistance, so you should be getting a reply soon. Keep an eye on your inbox. 

 

Let me know about te outcome. 

Davide | Italian and English Community Moderator, Fitbit


Ti invito a partecipare nelle nostre discussioni! Commenti
Best Answer