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Screen not turning on

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‎03-13-2020 06:21 - last edited on ‎03-15-2020 20:37 by Fitbit Moderator

‎03-13-2020 06:21 - last edited on ‎03-15-2020 20:37 by Fitbit Moderator

Hi,

Today suddenly my blaze screen is not working. But green light is blinking backwards. I tried to restart but nothing happens. Kindly resolve my problem.

 

Thanks 

Shiv

 

Moderator edit: Subject for clarity 

Moderator edit: Removed personal information 

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2 REPLIES 2

‎03-15-2020 20:36

‎03-15-2020 20:36

Hi @Shivkumar800, welcome to the Community Forums! Sorry for the delay in responding.

 

Thanks for bringing this to my attention and for troubleshooting your Blaze before posting. I was informed by our Support team that they already provided you assistance with the inconvenience you're experiencing with your device, therefore, my best advise for you at this moment will be to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

 

I'll be here if you need anything else. 

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‎03-26-2020 19:06

‎03-26-2020 19:06

I am having the same issue. My screen was working just fine this morning and all of a sudden it went black. Tried to turn it off and reset it but all we get is a couple of buzzes and it’s stays on the black screen the whole time. 

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