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‎03-23-2018 09:59

‎03-23-2018 09:59

I turned my Blaze off to reset it as it was continually not syncing with my phone for some reason. I turned it off but now it the screen is completely blank but the green lights on the back are still flashing. I've put it on charge to see if it will 'wake' it but its not made a difference. It's also not been tracking my sleep for the laat few days and has lost my last 3 days steps I've done too.... 

 

Any suggestions?

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‎03-23-2018 13:00

‎03-23-2018 13:00

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help Contact Support.
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

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