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Screen only works on cradle

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‎06-20-2017 10:24 - last edited on ‎06-21-2017 05:59 by Moderator Alum

‎06-20-2017 10:24 - last edited on ‎06-21-2017 05:59 by Moderator Alum

Hi, after one of my fitness sessions (sweat run) I come back to a dead watch. I thought nothing of it and put my watch on charge as normal, however when I take it off charge the screen stays blank and then says I only have one bar of battery left. I put it back on charge and it shows it charging again, when it's on charge I can swipe up and down for the two features but I can't swipe to the side, when it's off the charger again I can't do anything. Is there a way to turn the watch off without going to the settings so it could reset itself or is the watch truly broken, thanks in advance 

 

Moderator edit: Subject for clarity

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‎06-21-2017 06:00

‎06-21-2017 06:00

A warm welcome to the Forums @Rob847. Have you tried to restart your Blaze? If you haven't, I recommend trying the restart procedure after charging it.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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