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Screen stopped working

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Hello. 

 

Yesterday evening my blaze started to display black and white pixels across the whole screen. It switches between this and the normal screen. 

 

Please help! I really love using my fitbit and would be so upset if it couldn't be fixed. 

 

Many thanks, 

Rachel 

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Mine too yesterday evening I tried to reset too but it was still off but the green lights were on

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My blaze did the same thing on Saturday April 21st, it still syncs, green lights flash, it fully charges. When i reset it, the Fitbit logo comes like normal, but it wont display anything else after that except a battery Icon in the top left corner. Its seems fishy to me, like a software problem. I called tech support they said sorry its out of warranty. I'm not sure if spending $160 on a watch that lasts a year and half is in my family's future. The kicker is 4 of the 6 of us have fitbits, so it will be a bummer to switch everyone to another brand. Tech support did offer me coupon of a new tracker, but said it wont apply to any of the new watches, which is where they fall short. Not sure what else to do.

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It finally worked when I connected it to my computer I guess it was a software problem as you mentioned already.. I don’t think I’d buy that brand again.. cause It happened often start working after two days 

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Thank you for your reply
How did you connect the FitBit to your PC?

Mine still isn't working 😞
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