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Screen won’t turn on

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‎12-22-2017 15:25

‎12-22-2017 15:25

I bought my Fitbit November 2016 and it quit working August 2017. Waste of money for such a “good quality” product. 

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‎12-25-2017 11:45

‎12-25-2017 11:45

Hi there @Ldh95. Great to see you in the Community Forums! 🙂

 

I'm sorry to hear that your Blaze is no longer working 😕 If you put it in the charger, are you able to see anything coming up on the display?  Have you also tried to restart it after leaving it to charge for a while and see if that makes any difference? If not, after charging it for about an hour, press the left and lower right buttons for 10-12 seconds. This will make your tracker to reboot and that could  bring it back on.

 

Let me know if you need more help with this so that we can see the available options for you!

Ferdin | Community Moderator, Fitbit

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