help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Screen

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-19-2017 19:51

‎11-19-2017 19:51

My screen is not lighting up but my blaze is connecting to my phone? 

Best Answer
0 Votes
1 REPLY 1

‎11-20-2017 04:26 - last edited on ‎03-05-2025 06:43 by Fitbit Moderator

‎11-20-2017 04:26 - last edited on ‎03-05-2025 06:43 by Fitbit Moderator

Hi @Franiuk1! Welcome to the Community Forums! 🙂

I'm sorry you're having problems getting your Blaze to light up. Have you tried by any chance to restart your tracker? If not, You can easily do this by pressing the left and lower right buttons for 10-12 seconds. This will make your tracker to reboot and the display should light up. Also, if you put it to charge, are you able to see anything on the display?

Please try that out and let me know if you need more help with this!

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

Best Answer