help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Second Blaze won't keep a charge

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-13-2018 21:09

‎08-13-2018 21:09

This is a replacement Blaze which has died less than a year into having it. I was told the original warranty covered it, so I am no longer covered. I noticed you can longer buy a Blaze so I'm guessing they don't make it anymore. My question is, which Fitbit lasts the longest? I don't want to have to spend $200 every year. There is no place to repair it which seems very un-environmental to me.

Best Answer
0 Votes
3 REPLIES 3

‎08-13-2018 22:34

‎08-13-2018 22:34

im having the same problem , havent used mine for over a month now , 

fitbit says its my phone , Samsung Galaxy S8+, and i have to wait for the IT team to sort it out ,, im not happy , i used that on a daily basis ,, and have had no joy from fitbit, only to say its not worth sending me a replacement , so im left with an expensive piece of junk atm 

Best Answer
0 Votes

‎08-13-2018 22:48

‎08-13-2018 22:48

i am having the same problem , haven't used mine for over a month now , 

fitbit says its my phone , Samsung Galaxy S8+, and i have to wait for the IT team to sort it out ,, im not happy , i used that on a daily basis ,, and have had no joy from fitbit, only to say its not worth sending me a replacement , so im left with an expensive piece of junk atm 

Best Answer
0 Votes

‎08-14-2018 05:08

In response to FedUps01

‎08-14-2018 05:08

Funny...I just bought a new phone as well, Samsung J7 Star. I just turned off as many things that could drain the battery of my Blaze and we'll see what happens.

Best Answer
0 Votes