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Sensor lights not turning off

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‎07-16-2018 08:04 - last edited on ‎07-17-2018 11:04 by Moderator Alum

‎07-16-2018 08:04 - last edited on ‎07-17-2018 11:04 by Moderator Alum

My Fitbit blaze sensor lights are not shutting off when at rest/not on my wrist. Therefore, the battery is draining much more quickly. Any thoughts/suggestions? Thx hi. CJ 

 

Moderator edit: Updated subject for clarity

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4 REPLIES 4

‎07-17-2018 11:03

‎07-17-2018 11:03

Hi there @Cjp316. Good to see you in the Community Forums! 🙂

 

I'm sorry you're having problems with the sensor lights not turning off when the tracker is not on your wrist.

 

Now, I'd just like to make sure, when you refer to the sensor lights, are you talking about the heart rate monitor? If so, I'd recommend swiping to the last screen on your Blaze and tap on Settings. Then, scroll down to Heart Rate Monitor and here, make sure it's not set to On but to Auto. That way, whenever the tracker is not on your wrist, it will turn off.

 

Let me know if you need more help after this.

Ferdin | Community Moderator, Fitbit

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‎07-17-2018 11:05

In response to FerdinandFitbit

‎07-17-2018 11:05

Thx! Fixed it!  

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‎07-17-2018 11:59

In response to Cjp316

‎07-17-2018 11:59

That is great to hear @Cjp316! 🙂

 

If you need anything else, I'm always around!

Ferdin | Community Moderator, Fitbit

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‎03-28-2019 05:12

In response to FerdinandFitbit

‎03-28-2019 05:12

It worked! Thx!! 

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