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Setting up blaze

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‎09-15-2017 18:21

‎09-15-2017 18:21

I am having issues with blaze screen. Trying to set up and cannot see code sent. Yes is charged and yes have reset. All I get is 2 feet in bottom right corner. When reset vibrates, then fitbit logo, then back to feet.

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‎09-16-2017 09:58

‎09-16-2017 09:58

Welcome to the forums!

 

Sounds defective to me. I would take it back where ever you got it and exchange it.

If bought here contact support

http://help.fitbit.com/?cu=1

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎09-16-2017 10:01

In response to WendyB

‎09-16-2017 10:01

Already in contact with fitbit.

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‎09-18-2017 06:56

In response to Mountain1063

‎09-18-2017 06:56

A warm welcome to the Community @Mountain1063, thanks for troubleshooting this by yourself and @WendyB for stopping by.

 

I would like to know if you were able to paired your Blaze? Did our support team help you with this issue?

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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